Here is some information about exchangeas and returns:
Returns / Exchanges
* Custom made pieces can not be refunded.
We take time to carefully describe and photograph each item to minimize returns.
Please be aware of photos and descriptions, especially those showing the scale and workmanship, materials and colours of an item, before purchasing.
If you have questions, PLEASE contact us before purchasing.
For made to order and/or custom made items returns cannot be made for change of mind, but if anything is not to your satisfaction please make contact within 3 days of receipt of goods and we will look for a solution.
All shipping fees are non refundable (unless at NMGD's discretion).
* Returns and exchanges must be received within 7 days of date of delivery for items that have not been worn, altered or washed, with all tags attached and accompanied by the receipt.
Please make contact within 3 days of receipt of goods for a return or exchange.
Upon receipt of returned goods, no more grey days has the right to deny credits if the merchandise does not meet the company return policy requirements.
Please send the package back pre-paid, via traceable carrier and insure for the full amount of the merchandise you are sending back. We are not responsible for missing packages and do not offer a refund if the item was lost or misplaced due to the postal
service as that is out of our control.
We will not be able to process your exchange without having your original order back to us. In case merchandise is not available for exchange, you will be reimbursed.
We will credit the same account with which the original purchase was made, excluding shipping costs. The customer is responsible for the cost of re-shipping on exchanges and returns unless the return is a result of our error. We will process your return as soon as possible but please allow up to 2 weeks for your refund to be processed.
Please kindly understand and contact us for further information.
For shipping your items and inquiries:
no more grey days
Thanks for stopping by.